Online Delivery Terms

DELIVERY

Unless extraordinary circumstances occur, the company will DELIVER THE ITEM ON THE DATE SPECIFIED IN THE ORDER CONFIRMATION.

If there is no delivery date, it's understood that the company will ship the order within a maximum of 10 working days from the date of confirmation.

If for any reason the delivery of the product is not possible on the agreed date, our company will contact you to arrange a new delivery date.

If you are not interested in receiving the order on a new delivery date, we will refund the full amount advanced by you.

If after two delivery attempts we are unable to deliver your order, we will leave you a note notifying you where you can collect your order and the process for collecting it.

If after 15 days you have not collected the order it will be deposited in our central warehouses pending receipt of a written communication from you where and when you want to receive the product again, then you must pay the amount of both the return of the product and the new shipment to the address you specify. AFTER THREE MONTHS FROM THE INITIAL DELIVERY ATTEMPT AND WITHOUT THE ADDRESSEE HAVING CONTACTED THE COMPANY, THE COMPANY WILL NOT BE HELD RESPONSIBLE AND THE CUSTOMER WILL CONSIDER HIS PURCHASE AS LOST.

1.0- TRANSFER OF OWNERSHIP

You will acquire ownership of the product once you have paid the full price for it. The liability arising from this ownership shall pass exclusively to you.

1.1- PRICE & PAYMENT

The prices of the products are those shown on our website.

Although our company assures you that the prices are correct, occasionally an error may occur. In this case the company will contact you to offer you the product at the correct price or to cancel the order if you decide to do so, refunding the amount paid for it.

Under no circumstances shall the company be obliged to send a product at a price lower than the correct price, nor shall it be liable for not doing so, except for the refund of the amount paid for it.

Product prices are subject to change at any time. However, they will be maintained for orders that have been confirmed.

The prices of the products include VAT and not the transport which will be charged to the customer and will be added as a charge at the end of your purchase. Once you have made your purchase, the selected items will be added to your basket. You will then have to process the order and make the corresponding payment.

Payment can be made with VISA and MASTERCARD.

We use a secure payment platform to make your transaction completely safe.

By clicking on "Authorise payment" you are confirming that the credit card is yours.

Payment by credit card is subject to and conditional upon verification and authorisation by the issuing bank. If your bank does not authorise payment, our company cannot be held responsible for not having been able to formalise the contract with you.

1.2- RETURNS & CHANGES

If you decide to exchange the product you have purchased, you may do so for one of the same model in another colour and size or for another article of the same price or higher. Never lower. In the event that the amount is higher, the corresponding difference between items and additionally the cost of return and reshipment will be paid.

It is established that in the case of purchases made online, exchanges and returns will be made strictly online.

When you consider that upon receipt of your order, it does not correspond to what is stipulated in your contract, you must notify us immediately within a period not exceeding 48 hours from the date of delivery to the customer using the return form provided for this purpose or by email to ventas@kabah.es providing us with your details and specifying the damage suffered by the product.

Our company will carefully examine the returned product and will proceed to its replacement if it really considers that it is damaged within a reasonable time that will not exceed 30 days since it was sent to you in a mail informing you of the replacement of the product.

If it is not possible to replace the product, the customer will be reimbursed the amount paid for it. In both cases the transport will be paid for by our company. In the event that it is determined that the damage of which we are informed is not the responsibility of the company, and it can be demonstrated, the company reserves the right to NOT RETURN the product. Therefore, a refund of the money paid for it would not be applicable.

For both returns and exchanges, the products must be sent with the original packaging and labels together with the receipt or invoice of purchase and in no way may they have been used. They will be returned in perfect packaging, just as they were delivered to you.

Exchanges will not be accepted for costume jewellery, bags and headdresses.

1.3- LIABILITY

Our liability in relation to any product purchased on our website shall be limited to the purchase price of such product.

1.4- NOTIFICATIONS & COMMUNICATIONS

By using this website you agree that most notifications and communications with you will be by electronic means, either via the e-mail address you provide or by means of notices posted on the website.

For contractual purposes you agree and consent to use this electronic means and acknowledge that any contract or notice sent by this means complies with the legal requirements of being in writing.

Las comunicaciones Your communications to us must be sent by e-mail or registered mail with acknowledgement of receipt.

Notifications will be deemed to have been received as soon as they appear on our website, 24 hours after sending an e-mail and 72 hours after sending a letter.

1.5- RESIGNATION

The breach by either party of any of the obligations assumed by you and us under a contract or these terms and conditions or the failure by us to exercise any rights we may have under such contract or these terms and conditions shall not waive or limit any such rights or relieve you of any rights or obligations.

1.6- PARTIAL NULLITY

If any provision of a contract or any of these terms and conditions is declared null and void by a final decision of a competent authority, the remaining terms and conditions shall remain in force and shall not be affected by such declaration of nullity.

1.7- FULL AGREEMENT

These terms and conditions and all documents, contracts etc. constitute the entire agreement between you and our company in relation to the subject matter of the contract.

1.8- MODIFICATIONS OF THE TERMS AND CONDITIONS

We reserve the right to change these terms and conditions at any time. The relationship with you will be subject to the conditions in force at the time the contract becomes effective or you use the website, unless by law they should be changed retroactively, which would also affect contracts and orders placed previously.

1.9- APPLICABLE LAW

Tanto Los contratos de compra a través de la página Web como el uso de esta se regirán por la legislación española.

In case of conflict, you submit to the courts of Denia (Alicante), expressly waiving any other jurisdiction that may correspond to you.